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Participant
Dec 24, 2018 2:08 PM UTC
Answered

Adobe XD won't even start installing

Hi, i had adobe XD installed and running and all of a sudden it stopped working, it said: "You should reinstall your adobe XD" So I deleted it.

First i couldn't start install from downloaded XD_Set-up.exe so I downloaded it again but no luck there either.

Basically when i double click on set up exe, and click on run, it shows on my mouse cursor that is "working" then stops and nothing happen.. ever. Couldn't do it even when i run it as a administrator...Help please! Thanks

Atul_Saini
Atul_SainiCorrect answer
Legend
Dec 24, 2018 5:54 PM UTC

Hi Borisl,

Sorry that you are unable to install Adobe XD, could you please try to run the setup file as an administrator? I would also like to know if you have installed Adobe Creative Cloud?

Thanks,

Atul_Saini

9 replies

Known Participant
Jan 4, 2021 9:07 AM UTC

I have similar issue it appears to be proxy related.

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Atul_Saini
Atul_SainiCorrect answer
Legend
Dec 24, 2018 5:54 PM UTC

Hi Borisl,

Sorry that you are unable to install Adobe XD, could you please try to run the setup file as an administrator? I would also like to know if you have installed Adobe Creative Cloud?

Thanks,

Atul_Saini

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Participant
Dec 25, 2018 12:26 PM UTC

Ive had creative cloud, but looks like he was the problem i reinstalled it and it worked. Thanks anyway

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Participant
Sep 3, 2020 1:06 PM UTC

on clicking the downloaded exe file, nothing happens... nothings starts

My computer config:

64bit. i5/gen 7, 4GB RAM, 1 TB Storage, Win10 pro

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