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borisl54913298
Participant
December 24, 2018
Answered

Adobe XD won't even start installing

  • December 24, 2018
  • 2 replies
  • 4158 views

Hi, i had adobe XD installed and running and all of a sudden it stopped working, it said: "You should reinstall your adobe XD" So I deleted it.

First i couldn't start install from downloaded XD_Set-up.exe so I downloaded it again but no luck there either.

Basically when i double click on set up exe, and click on run, it shows on my mouse cursor that is "working" then stops and nothing happen.. ever. Couldn't do it even when i run it as a administrator...Help please! Thanks

    Correct answer Atul_Saini

    Hi Borisl,

    Sorry that you are unable to install Adobe XD, could you please try to run the setup file as an administrator? I would also like to know if you have installed Adobe Creative Cloud?

    Thanks,

    Atul_Saini

    2 replies

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    Gavin5E47
    Known Participant
    January 4, 2021

    I have similar issue it appears to be proxy related.

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    December 24, 2018

    Hi Borisl,

    Sorry that you are unable to install Adobe XD, could you please try to run the setup file as an administrator? I would also like to know if you have installed Adobe Creative Cloud?

    Thanks,

    Atul_Saini

    B
    borisl54913298Author
    Participant
    December 25, 2018

    Ive had creative cloud, but looks like he was the problem i reinstalled it and it worked. Thanks anyway

      V
      Vibhuti5C08
      Participant
      September 3, 2020

      on clicking the downloaded exe file, nothing happens... nothings starts

      My computer config:

      64bit. i5/gen 7, 4GB RAM, 1 TB Storage, Win10 pro

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