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Participant
August 6, 2022
Answered

Adobe XD won't open

  • August 6, 2022
  • 1 reply
  • 517 views

I was able to use it fine for a couple of days but today, it won't open.

 

It is only showing me the logo screen and I cannot go past it, the application eventually disappears entirely.

 

I came to look into the forums and saw that people had used a Creative Cloud Cleaner Tool and that didn't work for me, it uninstalled my Adobe XD and I reinstalled it and the same issue is still going on.

 

People even said to "repair" the app but not give any info on how to.

 

This is the reference to my logs: 

File: AdobeLogs_20220806_091851_993-win-GS.zxp

 

I cannot find help after uninstalling and reinstalling. Really piece of crap product, I needed it for my UX course.

    This topic has been closed for replies.
    Correct answer Ares Hovhannesyan

    Here is some solutions. Did you get error number?

    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

    1 reply

    Participant
    August 6, 2022

    Update, I found the repair & reset options, but still nothing.

    Participant
    August 6, 2022
    Ares Hovhannesyan
    Community Expert
    Ares HovhannesyanCommunity ExpertCorrect answer
    Community Expert
    August 7, 2022