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E
Esra esra
Participant
May 13, 2022
Question

Adobe XD won't start on Mac - subscription status..

  • May 13, 2022
  • 1 reply
  • 429 views

 

Hi ,

I got always this error message when I try to open Adobe XD on my mac. I deinstalled and reinstalled it, but it's the same. I have no problems with my internet my subscription .. and my other Adobe apps (photoshop, illustrator) are properly working. Please help! 

 

 

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    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    May 13, 2022

    Hi @Esra esra ,

     

    Sorry to hear about the trouble. Please try the suggestions shared here and let us know if this helps or if you need any further assistance. 

     

    Regards

    Rishabh

    E
    Esra esraAuthor
    Participant
    May 13, 2022

    Unfortunatelly, it didn't help. 

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    May 31, 2022

    Sorry for the delay. Please update XD to the latest version by following the steps shared here https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html and let us know if you are still experiencing the issue.

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