Skip to main content
matthewa3
matthewa3
Participant
November 18, 2018
Answered

Adobe XD wont let me sign in with an enterprise ID on a mobile app.

  • November 18, 2018
  • 2 replies
  • 1190 views

Hello, I am trying  to create a live preview on my mobile phone through my creative cloud but it won't let me. I enter my enterprise email, and then it takes me to a screen that says taking you to login and then I am brought to a screen with close at the top left, a blue circle that says signing in in the middle and then an "Okta" logo in the bottom right corner. The app gets stuck here and I can't login no matter how many times I have tried is there any fixes to this? Thanks!

This topic has been closed for replies.
Correct answer Atul_Saini

Hi Matthewa3,

Thanks for using Adobe XD and sharing the feedback about this situation. I would like to inform you that I have just tried to log in using enterprise ID and it worked fine for me. I would require some more details here, could you please specify stage where you are stuck at?

Have you tried any other network or another Adobe ID? Awaiting your response.

Thanks,

Atul_Saini

2 replies

D
domenicog59057967
Participant
May 25, 2024

Salve cerco anche io di accedere al login usando la scelta login with Adobe, ma cliccando su quel pulsante non si apre niente. Sto facendo da Apple Iphone 13 pro

 

Atul_Saini
Community Manager
Atul_SainiCommunity ManagerCorrect answer
Community Manager
November 20, 2018

Hi Matthewa3,

Thanks for using Adobe XD and sharing the feedback about this situation. I would like to inform you that I have just tried to log in using enterprise ID and it worked fine for me. I would require some more details here, could you please specify stage where you are stuck at?

Have you tried any other network or another Adobe ID? Awaiting your response.

Thanks,

Atul_Saini

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices