We would like to follow up on your issue. Are you able to resolve the issue by following the suggestions shared? Please feel free to update the discussion if you need further assistance from us.
Hi @27795230h4zh, as I see in this conversation, you can try opening your system in the safe mode to check how it works there (that'll give you an idea tht the issue is related to your system so that might be a hint to resolve the issue) and if that doesn't work, you can try contacting the support as @Atul_Saini suggests there: