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riascureman
Inspiring
May 19, 2020
Question

After 5/19/2020 update - linked prototype is not behaving like it does in the Preview window.

  • May 19, 2020
  • 1 reply
  • 1460 views

After today's (5/19/2020) update, I'm having an issue with my shared prototype url not working correctly, as in it's not matching the auto-animate that's working just fine in the preview window in XD. I've got a 2-artboard parallax auto animation set up, which works fine in the preview window, but once I "Share" and make/update the link it doesn't do the custom parallax auto animate on the url, it just dissolves from the first screen to the next. I've tried updating the link, making new links, deleting all links and making a new one. Is anyone else experiencing this issue? I can't find anything that I'm doing wrong.

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    1 reply

    Rishabh_Tiwari
    Legend
    May 19, 2020

    Hi there,

     

    Sorry to hear about the trouble. Will it be possible for you to share a small video of how the animation works while previewing on XD and the prototype link with us so that we can test this on our end?

     

    Regards

    Rishabh

    riascureman
    Inspiring
    May 19, 2020

    I'm not able to share this project with you as it is under a strict NDA. But, I was able to solve the problem! After a long afternoon of testing, I discovered that the issue was caused by not having the "Scrolling" and "Vertical Height" parameters set for the artboards. It never occurred to me to check this, because I assumed this was automatically set by XD when I set up the project. So lesson learned: always be sure that these parameters are set for every artboard, or else your animations will not work in the browser, although they will work in the "Preview".

    riascureman
    Inspiring
    May 21, 2020

    Still having this issue, see my reply below.