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Participant
January 18, 2022
Answered

After recent update to 47.0.22 library will not show as updated

  • January 18, 2022
  • 1 reply
  • 1180 views

Ever since my team and I updated to 47.0.22 (we're all on Mac Montarey) our library is showing as needing to be updated constantly. The blue dot never disappears on the Publish icon, and when we click on the blue Update button in the update library modal, straight away we get a blue notification telling us to "Update our published library", which is obviously exactly what we just did. 

 

We're also getting hit or miss updates pushed through to the design files as a result of this. Can anyone help?

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Correct answer HARSHIKA_VERMA

Hi Libbie5CC3,

 

Hope you're doing well!

 

It's been a while we haven't heard back from you. Are you still experiencing the issue? Please feel free to update the discussion if you need further assistance from us.

 

We'd be happy to help.

 

Thanks,

Harshika


Hi All,

 

Thank you for being so patient.

 

Update-The issue is resolved with the current XD update (XD 49). Please feel free to update and let us know if you need further assistance.

 

We're here to help.

 

Thanks,

Harshika

 

<Marking as correct only to highlight>

1 reply

HARSHIKA_VERMA
Community Manager
Community Manager
January 18, 2022

Hi Libbie5CC3,

 

Thank you for reaching out and sorry to hear you are having trouble while updating library in XD. We would request you to please try the below steps-

 

  • Sign out of XD and CC Desktop app.
  • Close CoreSync and all Adobe related processes from the Activity Monitor.
  • Reboot the computer.
  • Sign back in on the CC Desktop app and launch XD from there and check if this solves the issue.

 

Let us know if that helps. 

 

Thanks,

Harshika

Participant
January 19, 2022

Hi Harshika, 

 

I did everything you suggested and it's still not updating. Anything else I can try?

 

Thanks, 

Libbie

HARSHIKA_VERMA
Community Manager
Community Manager
January 19, 2022

Thanks for trying the steps. Could you please share the screenshot of your About XD info? Does that happen with this specific library?

 

We will try our best to help.

 

Thanks,

Harshika