Again infinite loop updating libraries after update to 50.0.12.14

Forum|Forum|3 years ago
April 12, 2022
2 replies
503 views

So, again infinite loop updating libraries. Suppose it all has to be with the new (at last!) asset hierarchy management improvement, as it has to be with libraries. So below see the picture as it behaves the issue.

Tested on Win 11... always updated to last version

This topic has been closed for replies.

Edu CouchezAuthor

Inspiring

Hey, just made it a pair of times, now seems works right. Anyway, the new grouping system by slash doesn't work perfect, some items doesn't group right. Anyway, that's another story, so suppose other users will write about that in the future.

Many thanks
Edu

HARSHIKA_VERMA

Community Manager

Hi Edu Couchez,

Thank you for confirming that libraries issue is resolved. Could you please explain the issue with the new feature released today and share the video for better understanding?

We will try our best to help.

Thanks,

Harshika

Rishabh_Tiwari

Community Manager

Hi @Edu Couchez ,

Sorry to hear about the trouble. Please try the steps shared below:

Sign out of XD and CC Desktop app.
Close CoreSync and all Adobe-related processes from the Task Manager.
Reboot the computer.
Sign back in on the CC Desktop app and launch XD from there and check again.

If that doesn't work either, please collect and share system logs and we'll escalate this further.

Regards

Rishabh

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