Skip to main content
D
Denny287421606ba8
Participant
March 6, 2023
Question

All my local XD files from 6 month ago have are gone!!!

  • March 6, 2023
  • 2 replies
  • 285 views

Adobe, what is going on? All my XD files that are save locally are gone. Anything saved 6 month ago are no longer there. I know for sure the files were not deleted. I never saved to the cloud so they are not on your  cloud. Some files have 5 version of the same thing in the same folder and they are all gone. What is going on? Where am I going to find these files?

    This topic has been closed for replies.

    2 replies

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    March 7, 2023

    Hi @Denny287421606ba8 ,

     

    We're so sorry to hear about the trouble. Would you mind confirming if the files were saved locally on your hard drive or if any network folder synched locally? As suggested by @Dan Rodney this is not an expected behavior so we'll need more details to identify the cause of the issue. We're here to help, just need more information.

     

    Thanks

    Rishabh

    Dan Rodney
    Community Expert
    Dan RodneyCommunity Expert
    Community Expert
    March 7, 2023

    I've never seen XD delete files, and I don't even know if it could on its own. You say they are saved locally, but where are they? Do you have a backup you can restore from? It sounds like maybe something else is wrong that you'd be losing files.

    — Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices