All my prototyping links have disappeared

Forum|Forum|4 years ago
August 19, 2021
3 replies
690 views

Hello !

All my prototyping links have disappeared from my adobe account (https://assets.adobe.com/links)
They are still visible if we have a specific link, but I don't see the complete list from my account anymore.

This topic has been closed for replies.

pageup41032374Author

Participating Frequently

Hello !
My problem still here, anyone can help me please ?

marliton

Community Expert

Hi. Try navigating with a different browser,

Marlon Ceballos

pageup41032374Author

Participating Frequently

Hello

I work mainly with Google Chrome. I tried with Firefox and Safari, the problem is always the same.

Rishabh_Tiwari

Community Manager

Hi there,

We're so sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the links were created. Please check if you are able to see the links here https://assets.adobe.com/links?

Regards

Rishabh

Ares Hovhannesyan

Community Expert

Did you try to sign in/out to your account?

pageup41032374Author

Participating Frequently

Lorsque j'ai commencé à travailler, j'ai dû me reconnecter a tous mes outils Adobe (Abode Creative Cloud, mon compte "assets" etc...) J'ai été déconnecté de partout en ce qui concerne Adobe. Le fait de me déconnecté / reconnecté n'y change rien.

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