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pageup41032374
Participating Frequently
Aug 19, 2021 2:09 PM UTC
Question

All my prototyping links have disappeared

Hello !

 

All my prototyping links have disappeared from my adobe account (https://assets.adobe.com/links)
They are still visible if we have a specific link, but I don't see the complete list from my account anymore.

 
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    8 replies

    pageup41032374
    Participating Frequently
    Sep 6, 2021 7:04 AM UTC

    Hello ! 
    My problem still here, anyone can help me please ? 

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    marliton
    Community Expert
    Community Expert
    Aug 19, 2021 3:12 PM UTC

    Hi. Try navigating with a different browser,

     

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    Marlon Ceballos
    pageup41032374
    Participating Frequently
    Aug 20, 2021 5:52 AM UTC

    Hello

    I work mainly with Google Chrome. I tried with Firefox and Safari, the problem is always the same.

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    Rishabh_Tiwari
    Legend
    Aug 20, 2021 11:02 AM UTC

    Hi there,

     

    We're so sorry to hear about the trouble. Please ensure that you are signed in with the same Adobe ID using which the links were created. Please check if you are able to see the links here https://assets.adobe.com/links?

     

    Regards

    Rishabh

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    Ares Hovhannesyan
    Community Expert
    Community Expert
    Aug 19, 2021 2:23 PM UTC

    Did you try to sign in/out to your account?

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    pageup41032374
    Participating Frequently
    Aug 20, 2021 5:43 AM UTC

    Lorsque j'ai commencé à travailler, j'ai dû me reconnecter a tous mes outils Adobe (Abode Creative Cloud, mon compte "assets" etc...) J'ai été déconnecté de partout en ce qui concerne Adobe. Le fait de me déconnecté / reconnecté n'y change rien.

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