Skip to main content
Inspiring
December 29, 2020
Answered

All my XD prototypes links in Crative Cloud aren't showing up. An error message appears

  • December 29, 2020
  • 1 reply
  • 315 views

All my XD prototypes links in Crative Cloud aren't showing up. An error message appears.


A message like that:
Error.
Try accessing the link again, or if the error persists, report it here.

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
December 29, 2020

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh