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Inspiring
Dec 29, 2020 12:55 PM UTC
Answered

All my XD prototypes links in Crative Cloud aren't showing up. An error message appears

All my XD prototypes links in Crative Cloud aren't showing up. An error message appears.


A message like that:
Error.
Try accessing the link again, or if the error persists, report it here.

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Dec 29, 2020 7:46 PM UTC

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Dec 29, 2020 7:46 PM UTC

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related process from the Task Manager/Activity Monitor.
  3. Sign back in on CC Desktop app and launch XD from there and check again.

 

Let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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