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Answered

All the XD cloud doc services are currently down

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Getting the something went wrong error from my links.

Product performance

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PreranCorrect answer

Legend

The issue causing impact has been resolved and all impacted services are currently operating normally. Let us know if you continue to face issues.

PreranCorrect answer

Legend

The issue causing impact has been resolved and all impacted services are currently operating normally. Let us know if you continue to face issues.

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Y

YYYYYY

Participant

Hi,
I am still experiencing issues with my sharing for development feature.
Since last weekend, the file cannot be shared for development, it will just be stuck at 0%.
The last time that i was able to share that file was early last week.
Tried with offline version and wasn't able to share either.

Please do advice on what to do with this. Really need to get this working as the client has been waiting for almost a week.

Thank you!

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Preran

Legend

If this isn't a recent issue, I suggest getting in touch with the tech support team http://adobe.ly/1PASjLX using this link.

You can also try the solutions mentioned in this article https://helpx.adobe.com/ca/xd/kb/cannot-use-share-feature.html

Some issues of this nature are because of components getting corrupt. If you are up to it, you can remove components one by one to see if any of those is causing the issue.

Thanks,

Preran

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R

roccofc

Participant

This is unbelievable. Entire workflow for the last 2 hours has halted because creative cloud is down.

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Harshika Verma

Community Manager

Hi All,

We’re currently seeing issues with some of our services that run on AWS. Our teams are working urgently to get back online as soon as possible. Stay tuned here for updates: https://adobe.ly/2xSSmlE. Hope it will be fixed soon.

We are sorry for the inconvenience.

Thanks,

Harshika

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F

Ferdie.martinez@bcbsfl.com

Participant

Updating XD Share link - error 44:63

Pic provided

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H.A.F.E.E.Z

Participant

Thank for the quick fix at error just now. Now new one comes up. The scroll effet a bit jagged. Is it my monitor or XD links are behaving like that? Need advice. Thanks

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ryan.1.johnson

Participating Frequently

I and another remote UX person are getting Error 44:63. We are working in different parts of down, but all of our company's XD files are not uploading and our clients are getting failed passwords attempts to view our work.

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uxjustin

Participant

Experiencing the same issue here.

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ryan.1.johnson

Participating Frequently

Where are you located?

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S

studiogenerosa

Participant

Thanks for jumping on this!

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S

studiogenerosa

Participant

Like others, I can't create a review link or update any existing links. Stays on 50% updated for a few minutes, crawls up to 90% and then "something went wrong" appears with error 44:63.

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S

side•sea agency

Participating Frequently

Old links seem to be working again... Still having issues with creating new links (error: 44:63)

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H.A.F.E.E.Z

Participant

Im trying to create public link without password and XD gave me this error message. More than that, when it almost 100% the loader is going back and forth 99 80 100 90 PERCENTAGE something like that.and now stuck at 66%.

Please help.

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V

vgomesouz

Participant

I've tried all the support suggestions, appears as ERROR 44:63 and sometimes 55:63...

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