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Participant
Mar 29, 2022 12:28 PM UTC
Question

All XD windows close after I return to my PC after being in sleep mode

Hi,

Every time I return to my Windows laptop once it's been in sleep mode all of the XD files I've had open are shut and the program has closed down completely. All other programs I have open remain open. This is extremely annoying. Is anyone else having this issue or know of a solution?

Thanks

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    7 replies

    Community Expert
    Mar 30, 2022 11:24 AM UTC

    Hi pauld,

    it’s the first time I feel such a problem. Do you use the latest version of the software?

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    Giancarlo Vitulano
    Participant
    Mar 31, 2022 7:55 AM UTC

    Hi gianvitulano,

    I am, yes. I'm on v49.0.12. This has been happening for several weeks now. I found some old posts from a few years ago where people had the same issue, but nothing recently. It just closes completely, and there's no crash window or anything like that.

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    Community Expert
    Apr 1, 2022 11:24 AM UTC

    Hi pauld,

    thank you for responding with the requested information. Have you checked if there are any updates available for your OS?

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    Giancarlo Vitulano