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RENO5EC0
Participant
Jan 6, 2021 7:18 AM UTC
Answered

Always waiting for connecting

i cant endure Disconnect，always waiting for connecting，just me meet the problem?

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Jan 21, 2021 11:10 PM UTC

    Hi Reno,

     

    It's been a while we haven't heard back from you. Are you able to connect? I would suggest switching to a different network if you're still experiencing the issue. Please update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Jan 21, 2021 11:10 PM UTC

    Hi Reno,

     

    It's been a while we haven't heard back from you. Are you able to connect? I would suggest switching to a different network if you're still experiencing the issue. Please update the discussion if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    Jan 6, 2021 11:32 AM UTC

    Hi there,

     

    Sorry to hear about the trouble. Could you please share a few screenshots of what exactly is happening? We'll also need the version of XD and the operating System. We'll try our best to help you.

     

    Regards

    Rishabh

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