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deto_ws
Inspiring
March 22, 2018
Answered

Android wont show live preview

  • March 22, 2018
  • 2 replies
  • 1263 views

Live preview doesn't work, tried to replace my usb cable,restart my phone, reinstall and uninstall XD apps, but no effect.

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App Version: 6.0.0 (6592)

OS Version: 5.1.1

Device Model: Redmi 3

Manufacturer: Xiaomi

Available Memory: 623.711MB

Total Memory: 2.801GB

Free Disk Space: 34.613MB

Total Disk Space: 1.922GB

SDK Version: 22

App VersionCode: 6592

Thanks

DW

    This topic has been closed for replies.
    Correct answer Shahool Rasool

    Same model and trying to use it on Windows 10, isnt working either. Tried giving all permisions, tried enabling debugging mode, still not working.


    Hi Andres Lopez5E1C,

     

    We're so sorry to hear about the trouble. I am afraid, as of now, if your device is running Adobe XD on Windows 10, real-time preview through USB is not supported on Android. Instead, you can save the document as a cloud document and then preview it on the mobile app. For more information, please refer to this article: https://helpx.adobe.com/xd/user-guide.html/xd/help/preview-mobile.ug.html

     

    Thanks,

    Rasool

     

    2 replies

    deto_ws
    deto_wsAuthor
    Inspiring
    March 26, 2018

    sorry my mistake, I did not give permission for my XD apps

    Preran
    Community Manager
    Community Manager
    March 23, 2018

    Hi deto_ws,

    Are you on a Windows or Mac OS? The feature is not supported on Windows.

    Thanks,

    Preran

    deto_ws
    deto_wsAuthor
    Inspiring
    March 24, 2018

    Im using mac, I think a trouble come from adobe XD mobile android apps..but I dont have idea to report that bugs