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administracijac19974932
Participant
Jun 10, 2020 9:23 AM UTC
Answered

Applying shadow to element makes it invisible in publish/share

Ive created a mobile device mockup with toolbar, navbar, elements on screen, text, etc.

there is a problem with only 1 element: a simply rectangle that has drop shadow applied.

ni design/prototype/share tab this shadow is visible, the element is visible, everything is okey.

 

but when I create a share link and view this screen, rectangle is missing.

see screenshot for design settings and link to shared file: https://xd.adobe.com/view/b720fcae-90ca-475f-6952-1ff15b5aad82-c111/

 

anybody have an idea why this is so?

if you remove shadow, rectangle is visible in share.

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    Vishu_Aggarwal
    Vishu_AggarwalCorrect answer
    Participating Frequently
    Jun 10, 2020 9:45 AM UTC

    I was able to see the Rectangle in the shared file link you have shared...Maybe its the issue with your web browser. Try clearing the cookies and cache of the web browser.

    Attaching the screenshot of your shared link -

     

     

     

    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
    View reply

    4 replies

    Vishu_Aggarwal
    Vishu_AggarwalCorrect answer
    Participating Frequently
    Jun 10, 2020 9:45 AM UTC

    I was able to see the Rectangle in the shared file link you have shared...Maybe its the issue with your web browser. Try clearing the cookies and cache of the web browser.

    Attaching the screenshot of your shared link -

     

     

     

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    Vishu AggarwalAdobe Certified Instructor, Professional and Expert
      markot46280739
      Participant
      Sep 4, 2020 12:30 PM UTC

      Hi, i have the same problem and whein i click the link of vishuagg19 i also see the broken view of the rectangle/shadow.
      i took chrome, firefox and microsoft edge. all browser are showing the problem for me

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      Harshika Verma
      Community Manager
      Harshika VermaCommunity Manager
      Community Manager
      Sep 7, 2020 1:10 AM UTC

      Hi there,

       

      Sorry to hear you are unable to see the rectangle at your end. I can also see it fine. Would you mind trying to open the link on other machine and share results? Please try switching to a different network and let us know if that helps.

       

      Thanks,

      Harshika

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