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Inspiring
Jul 5, 2020 10:09 PM UTC
Question

Artboard links not working

Artboards links are not working. I'm linking from a menu text to artboard but nothing happens when previewing in prototype mode. I don't get a link hand when hovering over the linked text either.

 

W10

XD 30.2.12.3

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9 replies

Participant
Sep 28, 2022 10:00 PM UTC

Hi All,

Sorry so late to the party, but I just wanted to confirm this XD glitch is still a real thing. I was having this issue on two newly created pages (duplicated from artboards with fully working navs) and 1/4 nav items stopped working on both new artboards! I triple-checked that my triggers were set to tap, and they were, so I finally deleted the "corrupted" nav element from each new artboard, and pasted JUST that element into the group again... I had to reset both the hover and tap triggers, and funny enough, the trigger it wanted to default to was Games and Keypad! I've never used this trigger, so I'm not sure why it wants to go there, but once I changed it to tap again, it works!!

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Harshika Verma
Community Manager
Community Manager
Sep 30, 2022 5:55 PM UTC

Glad to hear you're back on track and thanks for updating the post with your research. We really appreciate your efforts. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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Participant
Jun 10, 2021 12:17 AM UTC

I had the same issue today. It turned out that some of my triggers were set to "keys and gamepad" instead of "tap". unsure if this was user error or bug but changing back to "tap" fixed it for me.

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Known Participant
Jun 10, 2021 12:53 AM UTC

Hey OMG, same thing for me. I just started a whole thread about it earlier once I figured it out. (Should have updated my response here too).

 

What gives! I'm thinking it's something to do with XD, since both of us had the issue!

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Known Participant
Jun 9, 2021 11:32 PM UTC

This is happening to me right now and I'm at at a total loss. It's never happened before.

The link is clearly created and connected to another artboard. I have other links which are identical in style which are linking just fine. I didn't do anything differently. Yet this one link will NOT WORK. Whether in the preview or the actual prototype online. It's driving me crazy. I don't know what else to do. Very hard to find threads on this topic.

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Known Participant
Jun 9, 2021 11:33 PM UTC

P.S. I have zero components in this particular artboard, so it's not a component issue. Literally a simple text+element group, and the prototyping on it won't work.

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Community Manager
Jul 6, 2020 5:31 AM UTC

Hi, 

Sorry to hear that,

Can you please help me in knowing whether it is happening only with one document or happening with every document.

Please Can you share video of issue you are facing with this channel.

 

Thanks, 

Vertika Gupta

Adobe XD

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perrybrusAuthor
Inspiring
Jul 6, 2020 8:45 AM UTC

I've spend alot of time on this issue and it seems to me that artboard links won't work with components and also some times on copied artboards. I have one artboard where the top menu is the master component, the links added to that menu to all the other artboards wont work. No link hand when mouse over of text. No nothing. Yet the text is linked and the link arms are all showing in prototype mode. XD also fails when an artboard is copied and renamed and then put between two artboards, then if you add a link from that artboard on the whole artboard (not a singel element) it often fails to work. Its not included in the row of artboard and it "skips" to the next. These are just a few of the quirky instabilities of artboard links. There are more and they keep coming for each so called upgrade.

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Ares Hovhannesyan
Community Expert
Community Expert
Jul 6, 2020 12:47 PM UTC

Its works for me as from any object as well from component.Please share link of your project to test in browser. 

 

Thanks.

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