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Participant
Jan 9, 2021 9:10 PM UTC
Answered

Artboard won't download

Confused as to why my artboard won't download, I'm new to this stuff so I can't tell if pixels are my issue or the other common issues listed on Adobe's FAQ. All the message says is that my file cannot be downloaded, without any reasoning listed. Someone please help I don't want to have to restart.

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deniz5E0BCorrect answer
Participant
Jan 27, 2021 4:51 PM UTC
Hey! My issue was resolved, not sure how but it randomly downloaded. Thank
you for your help!

4 replies

Harshika Verma
Community Manager
Community Manager
Jan 27, 2021 1:24 AM UTC

Hi Deniz,

 

It's been a while we haven't heard back from you. Would you mind telling us if your issue is resolved? Please feel free to update the discussion in case you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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deniz5E0BAuthorCorrect answer
Participant
Jan 27, 2021 4:51 PM UTC
Hey! My issue was resolved, not sure how but it randomly downloaded. Thank
you for your help!
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Harshika Verma
Community Manager
Community Manager
Feb 6, 2021 12:34 AM UTC

Glad to hear that. Please feel free to reach out to us in the future for any query related to XD. We would be happy to help.

 

Thanks,

Harshika

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Ares Hovhannesyan
Community Expert
Community Expert
Jan 10, 2021 4:07 PM UTC

Please provide more details. You mean downloading full artbord from the published project?

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