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C
cr100
Participant
February 7, 2021
Answered

Audio files do not copy to new document

  • February 7, 2021
  • 1 reply
  • 730 views

When I either copy and paste from one document to another in Prototype mode, or save an existing file under a new name, audio files that I had uploaded disappear and have to be re-uploaded to the document. I'm using Windows.

This topic has been closed for replies.
Correct answer Ansubedi03

Hi there,

 

Thankyou for reporting.

Whereas copy+paste audio prototype functionality is purposely designed. You can't copy-paste the audio prototype to other document. But you can make a component with audio prototype and publish that document, so you can use that assets anywhere from library. 

I hope it will be helpful . Please let us know for any confusion.

 

While saving existing files with audios in it , works fine from our end.

Would you tell us, which version of Xd you are using ?

What audio formats are ?

Window Os version ?

 

 

Regards,

Anita Subedi

 

 

1 reply

A
Community Manager
Ansubedi03Community ManagerCorrect answer
Community Manager
February 8, 2021

Hi there,

 

Thankyou for reporting.

Whereas copy+paste audio prototype functionality is purposely designed. You can't copy-paste the audio prototype to other document. But you can make a component with audio prototype and publish that document, so you can use that assets anywhere from library. 

I hope it will be helpful . Please let us know for any confusion.

 

While saving existing files with audios in it , works fine from our end.

Would you tell us, which version of Xd you are using ?

What audio formats are ?

Window Os version ?

 

 

Regards,

Anita Subedi

 

 

    C
    cr100Author
    Participant
    February 8, 2021

    Hi, 

    Thanks for your reply. I will try publishing the audio component to my CC library and using it from there. I would prefer to copy and paste everything as I'm working on a large group document where we are each working on separate parts and then combining them., but I can try using the library method.

     

    Saving as a file with a new name is working for me now, the audio is still there! Perhaps I made a mistake the last time.

     

    Thanks 

     

     

    A
    Community Manager
    Ansubedi03Community Manager
    Community Manager
    February 9, 2021

    Hi,

    For that you can go and put your idea here Feature request and get upvoted. 

     

    Best Regards,

    Anita Subedi

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