Auto play for looping video not working

Forum|Forum|11 months ago
February 6, 2025
1 reply
633 views

Hi Community,

I've had some on & off success using the automatic video play feature. Not sure if this is user error, but the video I've placed in the layout does not play. Video is only 2.4 mgs. MP4 format.

Any advice would be appreciated

Michael Chow

Inspiring

@stevestrauch i have a video downloaded, also a MP4, but it's 10.5 MB. We both have a video as seen in both your screenshot and mine. And we see the blue play button. In my case, I can play the video? By any chance could the video be corrupted? Hence, why it can't be played?

S

stevestrauchAuthor

Inspiring

@Michael Chow I see you have "play on tap" selected. If I set mine to the same, it will play. It does not play automatically. Even more confusing, if I view my design through a shared video link, the automatic play works. Go figure... it has to be a bug.

Additionally, if I set the video to "play on tap", with loop setting on, the video does play on tap, but does not loop.