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S
SBP Creative
Participant
November 19, 2020
Answered

Backwards compatibility for files is a must have feature for XD

  • November 19, 2020
  • 5 replies
  • 5099 views

So some of my team have upgraded to the latest version of XD. I now can't open any of the files on my Mac as it can't upgrade to a newer OS. I don't see why I should have to buy a new Mac when the one i've got is working perfectly well. This is a very blinkered approach by Adobe.  

 

 

      This topic has been closed for replies.
      Correct answer Rishabh_Tiwari

      Hi there,

       

      Sorry to hear about the trouble. Could you please confirm the version of XD and macOS as I am not sure if you are unable to upgrade to the latest version of XD because of the older OS version or if there are any technical issues? In case if you just want to have an option to open a file created in a newer version on an older version of XD, I am afraid, we don't have an option for that. The reason for not having this option has been shared by the engineering team here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/37707118-document-forward-compatibility

       

      Let us know if there is anything else you need help with.

       

      Regards

      Rishabh

      5 replies

      M
      mj5001
      Participant
      January 28, 2022

      The Answer given is just complete nonsense. This is really challenging for so many it's a terrible strategy.

        S
        SBP CreativeAuthor
        Participant
        December 2, 2020

        This is incredibly short sighted given the current situation where we have team members working form home on Macs that cant nessecarily upgrade to the latest OS. We'll be moving back to Sketch where we can all access the files. You shouls at least give users the option to open 'newer' files with a warning of possible feature loss in teh same way you do with Illustrator.  It's commercial suiciude what you're doing.

          S
          SBP CreativeAuthor
          Participant
          November 19, 2020

          Read the response on the link - not really an explanation. You can do it with Illustrator and Photoshop and indesign. 

          We'll have to stop using XD as I don't intend upgrading £1000s of Macs just so we can use one programme. Can the other users in the team go back to the earlier version of the App?

            S
            SBP CreativeAuthor
            Participant
            November 19, 2020

            XD 33.1.12

            Mac OS 10.13.6.

            I'm on a Mid 2011 iMac 27in with upgraded SSD 

            Rishabh_Tiwari
            Community Manager
            Rishabh_TiwariCommunity ManagerCorrect answer
            Community Manager
            November 19, 2020

            Hi there,

             

            Sorry to hear about the trouble. Could you please confirm the version of XD and macOS as I am not sure if you are unable to upgrade to the latest version of XD because of the older OS version or if there are any technical issues? In case if you just want to have an option to open a file created in a newer version on an older version of XD, I am afraid, we don't have an option for that. The reason for not having this option has been shared by the engineering team here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/37707118-document-forward-compatibility

             

            Let us know if there is anything else you need help with.

             

            Regards

            Rishabh

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