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Participant
January 20, 2021
Question

Black screen while using Adobe XD desktop preview

  • January 20, 2021
  • 2 replies
  • 498 views

It happend that i'm working on a project and in that project ,when i open the desktop preview mode in prototype,some of my screen are coming black and some looks correct.

 

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    2 replies

    Harshika Verma
    Community Manager
    Community Manager
    January 20, 2021

    Hi Rajlaxmi,

     

    I am sorry to hear you are getting black screen in preview window. As Ares asked, I would like to know few more details like-

    • Are you using an Extended monitor/dual monitor?
    • Could you please check if your graphic card driver is up to date? Please visit the manufacturer's site to check for updates.

     

    We will try our best to help.

     

    Thanks,

    Harshika

     

     

    Ares Hovhannesyan
    Community Expert
    Community Expert
    January 20, 2021

    Can you share screenshot and enter OS info? Thanks