Blurry image when viewing published prototype in the browser

Forum|Forum|7 years ago
June 18, 2018
5 replies
1816 views

I think that has something to do with the new version of the Creative Cloud, but this is just my guess. All of a sudden, all my prototypes are being displayed blurry until I go to the full screen mode. This is very annoying and I couldn't find a way to fix it. I am having more and more disappointments with Adobe XD every single day due to the lack of basic features (unlike Sketch), but now I cannot even present any designs to the team without going full screen.

Published view:

vs Adobe XD view:

Please help. Thank you.

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Correct answer stuart__k

This is now fixed!

A

Alex Kh

Participant

this is not fixed

Harshika Verma

Community Manager

Hi Alex,

We are sorry to hear you are facing the issue while previewing the prototype in the browser. Is it possible for you to share the link with us so that we can check at our end? Have you tried to preview the link in different browsers and is it showing the same result?

We also need to make sure that we limit all bitmaps to being under WebGL’s max texture size. For the devices, we support the common denominator is 4096x4096px. Because we export at 2x that becomes 2048px.

Hope it helps.

Thanks,

Harshika