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ealanjones
Inspiring
March 3, 2023
Question

Bug Fix: Error Creating Share Link

  • March 3, 2023
  • 1 reply
  • 376 views

This is a problem I have been reporting for years (Yes, I said years).

Randomly, and more often than not, when I attempt to Create a Link, to share my prototype (you know, sort of the point of XD), I get an error:

Something went wrong.

Learn More (Error 44:76)

This happens no matter:

  • The size of a file
  • Number of Artboards
  • Complexity of the links between files
  • Number of and complexity of compounds
  • Whether compounds are local or linked
  • Behind a company firewall or not

In short: the feature is reliably unpredictable.

System Specifications:

  • MacBook Pro-16-inch, 2019
  • Processor 2.3 GHz 8-Core Intel Core i9
  • Graphics AMD Radeon Pro 5600M 8 GB
  • Intel UHD Graphics 630 1536 MB
  • Memory 32 GB 2667 MHz DDR4

Adobe: your swift action and response is appreciated. But, please don't waste time telling me what, or why, the issue occurred: tell me how to fix it or how YOU are going to fix it and a hard deadline as to when.

 

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    1 reply

    Participant
    March 3, 2023

    Having the same issue. Can't share any prototypes and this problem has gotten worse lately.

     

    I'm getting error 44:23. I've tried everything Adobe has said however NOTHING has worked.