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Participating Frequently
May 25, 2018
Answered

BUG: freezing of layers

  • May 25, 2018
  • 2 replies
  • 3238 views

I recorded a video with a bug. This happens when I try to move a layer or a group of layers (holding it with the left mouse button). How can I fix these hangs? Only pressing the button "Esc" helps.

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi,

    No the previous help did not help. I'm not experiencing the issues mentioned in the link, and my drivers are updated.

    As for the information, see my post above.

    Thanks


    Hi LoboGM, Chrisoquist & Olegt

    Sorry for the inconvenience that it has caused to you. I would like to inform you that a bug with a similar issue has been filed here: Layer/Group ordering – Adobe XD Feedback : Feature Requests & Bugs, I would request you all to vote for this bug and share more information about it in comments. It will help us to take it forward, we'd certainly appreciate your cooperation with this.

    Please feel free to update this discussion in case you need further assistance.

    Thanks,

    Atul_Saini

    2 replies

    Preran
    Legend
    May 25, 2018

    Can you provide us with the following information?

    - The version of Adobe XD

    - The Operating System that you are running Adobe XD on, and its version number

    - Also, have you updated all graphic drivers by visiting the manufacturer's site?

    Thanks,

    Preran

    Participating Frequently
    May 25, 2018

    Adobe XD - 8.0.22.11

    Windows 10 - 6.10.10872.0 (last 21.05.2018)

    GeForce Experience - 3.14.0.139 (version video driver 397.64)

    Participating Frequently
    May 25, 2018

    Windows 10 Professional (10.0.17134.48)

    Participating Frequently
    May 25, 2018

    Hey?