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drefnam
Participant
Aug 11, 2020 7:14 AM UTC
Answered

Bug in language settings

There must a bug in language selection in Adobe XD. After the selection of system language in Settings and relaunched, Adobe XD still insists that my selected language is Chinese. Anyway to fix this?

 

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    Ansubedi03Correct answer
    Community Manager
    Aug 11, 2020 10:30 AM UTC

    Hi,

    Thank you for reporting the issue. 

    -- Are you using chinese id or specific id which is region/organisation restricted ? In that case you can't switch to other language as it is disabled or you may need permissions for authorization.

    -- If not, then did you tried to switch language of XD . You can do as mentioned below:

     In Win , launch any preset from Xd -> Hamburger (in upper left corner) -> Help ->Language -> Select your prefer language.

    In Mac , Launch XD -> Help -> Language -> choose your prefer language , 

    And then relaunch Xd to see the new language.

    System language preference should not affect XD language. 

    If all above mentioned isn't fixing the issue. Then please provide gif of behaviour and more detail .

     

    Regards,

    Anita Subedi

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Aug 20, 2020 2:35 PM UTC

    Hi there,

     

    I would like to follow up on the issue. Would you mind confirming if your issue has been resolved? Please let us know if you need further assistance from us.

     

    We would be happy to help.

     

    Thanks,

    Harshika

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    Community Manager
    Ansubedi03Community ManagerCorrect answer
    Community Manager
    Aug 11, 2020 10:30 AM UTC

    Hi,

    Thank you for reporting the issue. 

    -- Are you using chinese id or specific id which is region/organisation restricted ? In that case you can't switch to other language as it is disabled or you may need permissions for authorization.

    -- If not, then did you tried to switch language of XD . You can do as mentioned below:

     In Win , launch any preset from Xd -> Hamburger (in upper left corner) -> Help ->Language -> Select your prefer language.

    In Mac , Launch XD -> Help -> Language -> choose your prefer language , 

    And then relaunch Xd to see the new language.

    System language preference should not affect XD language. 

    If all above mentioned isn't fixing the issue. Then please provide gif of behaviour and more detail .

     

    Regards,

    Anita Subedi

    Translate
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