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Participant
March 2, 2021
Question

Bug Report - XD Share link corrupts when internet connection is interrupted.

  • March 2, 2021
  • 1 reply
  • 232 views

My internet situation at work is sometimes a bit shoddy and I've noticed that anytime you are trying to create/update your share link and your internet connection gets interrupted the link that you are trying to generate/update becomes corrupted and you are no longer able to update it after that. As far as I can tell there is no fix for this and you just have to duplicate your project or generate a new share link for your project. This unfortunately also removes any notes made on the previous share link and you have to generate a new one. To be clear the original link still exists you just cannot update it anymore.

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    1 reply

    Rishabh_Tiwari
    Legend
    March 3, 2021

    Hi there,

     

    Sorry to hear about the trouble. We'll need to test this on our end, so please share a few more details like:

     

    1. The version of XD and OS.
    2. Does it give any error while updating or there is no option to update?
    3. Did this happen with a specific file or multiple files?

     

    Regards

    Rishabh