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Participant
October 27, 2021
Question

Bug: Update wiped out all the plugins

  • October 27, 2021
  • 1 reply
  • 341 views

Updated XD to 45.0.62.17  (CCS 4.21.1.1) and lost all plugins.

😕😕

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    1 reply

    Rishabh_Tiwari
    Legend
    October 28, 2021

    Hi there,

     

    We're so sorry to hear about the trouble. Please collect and share system logs by following the steps shared here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and also please share the version of OS. Also, have you tried re-installing the plugins? Is there any trouble while installing the plugin?

     

    Regards

    Rishabh

    OKdesignAuthor
    Participant
    November 8, 2021

    OS 19043.1165

    I reinstalled some plugins, no problems except for frustration.

     

    I do have another problem, that everytime I start XD and type something it freezes for ~30 sec... anyways, I've already accepted that Adobe release bugy versions, and it is what it is.

    😕😕

     

    Thanks anyways,