Skip to main content
O
OKdesign
Participant
October 27, 2021
Question

Bug: Update wiped out all the plugins

  • October 27, 2021
  • 1 reply
  • 339 views

Updated XD to 45.0.62.17  (CCS 4.21.1.1) and lost all plugins.

😕😕

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    October 28, 2021

    Hi there,

     

    We're so sorry to hear about the trouble. Please collect and share system logs by following the steps shared here https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html and also please share the version of OS. Also, have you tried re-installing the plugins? Is there any trouble while installing the plugin?

     

    Regards

    Rishabh

      O
      OKdesignAuthor
      Participant
      November 8, 2021

      OS 19043.1165

      I reinstalled some plugins, no problems except for frustration.

       

      I do have another problem, that everytime I start XD and type something it freezes for ~30 sec... anyways, I've already accepted that Adobe release bugy versions, and it is what it is.

      😕😕

       

      Thanks anyways,

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices