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Danilo5CC8
Participant
March 22, 2021
Answered

Bug when exporting an artboard as PDF containing a 3D transformed image

  • March 22, 2021
  • 5 replies
  • 2028 views

If you try to export an artboard as PDF but you have a 3D transformed image on it (I haven't tested if the same happens with objects in general),  the image wither doesn't show at all or it shows very deformed. I had to export the artboard as a JPG first, bring it back to Xd and export again as PDF, that's the only way it worked.

    This topic has been closed for replies.
    Correct answer mhiremat

    Hi Danilo,

    Sorry for the inconvience caused, bug has been already logged from our end and we're looking into it.
    Regards,

    Ashwini M Hiremath

    5 replies

    L
    Lene5CC9
    Participant
    August 8, 2023

    Ran into this problem aswell...

    Small workaround: 

    The 3d image or object that u wonna put on ur PDF. Copy it as a SVG and re-insert it at the correct spot.

    Next time you export as PDF the object or image will be correct.

    H
    hayungs
    Known Participant
    January 27, 2022
    quote

    Logged for Bugfixing Mar 23, 2021


    By @mhiremat


    Ah, the beauty of the Adobe Customer support. Bug looged for almost a year now, and it's still broken. At least we don't have to pay a high monthly subscription for this Alpha.

    J
    Joseph23581397ejd3
    Participant
    May 6, 2022

    Bah ha ha ha. Read my mind. It's now May 2022 and it's still broken. I never use Microsoft Office anymore, and I can't wait to give Adobe the boot. Work is the only reason I still use it. And I do still love photoshop, but if I ever go freelance, I'll need to make a change. 

     

    My current prefrences over Adobe: 

     

    Figma > XD (work makes me use XD)

    Davinci Resolve > Premier (work makes me use Premier)

    Davinci Resolve, for my purposes = After Effects 

    Logic Pro > * 1000 than Audition (work doesn't care thank god)

    And when I go freelance, Affinity will cover my needs nicely for Photoshop and Illustrator. 

     

    Sorry, Adobe. You are now far too corporate for a creative industry. Stop holding us hostage. 

     

    A
    Abhi 101
    Participant
    May 14, 2021

    When i exported an artboard in PDF format the 3d objects having images in it were all blurred out or having solid colours in them instead of the images please look forward to the issue. As it is visible in the image only a foreshadow of the object exported in a pdf form is visible.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    May 14, 2021

    Hi there,

     

    Sorry for the trouble. This is a known bug and the team is working on it. You'll definitely see the improvements in the future releases of XD.

     

    We're sorry for the inconvenience.

     

    Thanks,

    Harshika

    S
    shahi27015204
    Participant
    January 26, 2022

    Hi, Is there any follow up? 

    Still having the same problem 😞

      B
      Book5CB3
      Participant
      May 13, 2021

      I tried to export XD artboard as a PDF file,

      but the object which uses 3D transform tool disappears on PDF.

      How can I make the object showing up on PDF? ;(

      I need the PDF file for my cliant...

      Rishabh_Tiwari
      Community Manager
      Rishabh_TiwariCommunity Manager
      Community Manager
      May 13, 2021

      Hi there,

       

      Sorry to hear about the trouble. We have already logged a bug for the issue and the team is working on a fix. You'll surely see an improvement in future releases.

       

      Regards

      Rishabh

       

      M
      Adobe Employee
      mhirematCorrect answer
      Adobe Employee
      March 23, 2021

      Hi Danilo,

      Sorry for the inconvience caused, bug has been already logged from our end and we're looking into it.
      Regards,

      Ashwini M Hiremath

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