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Participant
October 23, 2020
Answered

Can I lose my shared documents? (linked to another account)

  • October 23, 2020
  • 2 replies
  • 632 views

 

Some projects are shared from another account (colleague), his account will be removed. So I want to be sure that all the shared files won't be delete also. Do they always stay in the cloud somehow? Or do I need to download the 1 by 1, to be sure I am not losing them?

 

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Correct answer elainecc

Thanks for reaching out! Documents are linked to the owner's account, so if your colleague is leaving, you should download them.

2 replies

Participant
October 26, 2020

Thanks for your answer! Then I'll be downloading them one-by-one, which is pretty time consuming... Or is there a possibility to download them by selecting multiple files?

*Couldn't find that option in the adobe web environment or the application itself...

elainecc
elaineccCorrect answer
Participating Frequently
October 23, 2020

Thanks for reaching out! Documents are linked to the owner's account, so if your colleague is leaving, you should download them.