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Known Participant
Feb 10, 2021 10:05 PM UTC
Answered

Can not add images to Adobe XD

  • I can not drag an image on to my art board from my Apple Photos app
  • When I select 'Import Image' from themenu, most of my images are missing from my Apple photos app!....
  • So how are you meant to import images in to this program??
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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Feb 25, 2021 12:29 AM UTC

    Hi there,

     

    It's great to hear you are able to figure out the issue and able to resolve the issue for you. We also had a discussion happened regarding this issue here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/m-p/9652119 

     

    Please check if you face the issue in future again.

     

    Thanks,

    Harshika

    6 replies

    Known Participant
    Feb 10, 2021 10:22 PM UTC

    Having a full blown conversation with myself ^^

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Feb 25, 2021 12:29 AM UTC

    Hi there,

     

    It's great to hear you are able to figure out the issue and able to resolve the issue for you. We also had a discussion happened regarding this issue here: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windows-machine/m-p/9652119 

     

    Please check if you face the issue in future again.

     

    Thanks,

    Harshika

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    Known Participant
    Feb 10, 2021 10:21 PM UTC

    ok I figured it out. The photots in my photo app are merely thumbnails of the photots, which are stored in my icloud as I have the storage optimisation setting activated..... So I need to double click on the photo in my photos app, wait for it to download to my computer (a little circle in the bottom left will show progression) THEN I can drag it in to the XD app....

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    Known Participant
    Feb 10, 2021 10:18 PM UTC

    It will let me drag one photo on to the artboard from Photos. But will not let me drag anymore on to the artboard....

    The same issues with most of my photots not showing when I choose 'import' still remains...

    Dreadful app this is.....

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    Known Participant
    Feb 10, 2021 10:15 PM UTC

    Nope it is back again. Same issues.......

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    Known Participant
    Feb 10, 2021 10:12 PM UTC

    Please delete this post. I restarted my mac and the issues are resololved

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