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tatiana_030169
Participant
Jun 25, 2021 7:08 PM UTC
Question

Can not create a sharable link

Hi there

 

I've been using XD for two years and never had an issue. My company has subsciption and we have unlimited links there. However, now I am trying to create a link and it says that I'v reached the limit for link sharing. I double checked with my admin - we don't have limits on links. Any thoughts?

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    1 reply

    marliton
    Community Expert
    marlitonCommunity Expert
    Community Expert
    Jun 25, 2021 7:30 PM UTC

    Hi. The Starter plan (the free plan) has some limits. So, maybe you have issues with the login process and XD is starting as a free plan. Try logging out and logging back in Creative Cloud desktop app.

     

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    Marlon Ceballos
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