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gabrielb76924901
Participant
Jan 27, 2021 8:07 PM UTC
Answered

Can't add any tips to dev links in XD and than its crashes and link is down ?

I generate a link from my XD (cloud) file. I want to add pins to this document. Everything started well, but now it's impossible for me to do it, everything crashes. Then the link is not available anymore...

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    Harshika Verma
    Harshika VermaCorrect answer
    Community Manager
    Jan 27, 2021 8:27 PM UTC

    Hi Gabriel,

     

    There were some services impacted at the backend that seems to be resolved now. Could you please try again and confirm if things are back to normal?

     

    Thanks,

    Harshika

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity ManagerCorrect answer
    Community Manager
    Jan 27, 2021 8:27 PM UTC

    Hi Gabriel,

     

    There were some services impacted at the backend that seems to be resolved now. Could you please try again and confirm if things are back to normal?

     

    Thanks,

    Harshika

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jan 27, 2021 8:14 PM UTC

    Hi Gabriel,

     

    I am sorry for the frustration. I did hear the noise around it within our internal team as well and the team is investigating if any services are affected which might have caused the problem. As soon as I got the confirmation from the team, I will update you here. In the meantime, I would request you to please refresh the browser and try again.

     

    I am sorry for the inconvenience.

     

    Thanks,

    Harshika

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