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Clémence22227241s0sz
Participant
December 13, 2021
Question

Can't download XD 45.1.62

  • December 13, 2021
  • 1 reply
  • 639 views

Hello ,

 

Does anyone know why I can't upload the last version of XD (45.1.62) on my MAC ( Mac OS Monterey version 12.0.1 (21A559)) ? 

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    December 13, 2021

    Hi there, 

     

    Thank you for reaching out. Please try to uninstall Creative Cloud desktop app with the uninstaller available here- https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html and reinstall it using this link https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html.

     

    Let me know if this helps. 

     

    Thanks,

    Atul_Saini

      C
      Clémence22227241s0szAuthor
      Participant
      December 22, 2021

      Thank you very much ! 

      I repared the problem with the uninstaller and I can now download the version I need ! (I hope my sentence means something but the problem is solved !)

       

      Thank you again !

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