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Participant
Dec 13, 2021 4:39 PM UTC
Question

Can't download XD 45.1.62

Hello ,

 

Does anyone know why I can't upload the last version of XD (45.1.62) on my MAC ( Mac OS Monterey version 12.0.1 (21A559)) ? 

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    2 replies

    Atul_Saini
    Legend
    Dec 13, 2021 6:32 PM UTC

    Hi there, 

     

    Thank you for reaching out. Please try to uninstall Creative Cloud desktop app with the uninstaller available here- https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html and reinstall it using this link https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html.

     

    Let me know if this helps. 

     

    Thanks,

    Atul_Saini

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    Participant
    Dec 22, 2021 8:52 PM UTC

    Thank you very much ! 

    I repared the problem with the uninstaller and I can now download the version I need ! (I hope my sentence means something but the problem is solved !)

     

    Thank you again !

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