Participant

Answered

Can't export prototype link - stops at 50%

Forum|Forum|8 years ago
November 17, 2017
8 replies
6450 views

I cannot complete a prototype export for a link. Repeatedly going to 50% and stopping.

xd support

This topic has been closed for replies.

Correct answer marcw60473218

I solved the same problem. One of the graphics is a very extensive path. After finding and deleting this graphic it has worked again

Marian Ok

Participant

It works super slow for me. It gets to "100%" and that's it. Can anyone help me please?

Giiiga

Participant

updating prototype like used to stop between 50% & 70%, with error that says "disconnected from internet" while it's not disconnected

i switched off my LAN connection and reconnected via my smart phone's 4g hotspot and it thankfully worked

sailendras59995845

Participant

I am facing the same issue. Could you please let me know how I found that graphics in extensive path?

M

marcw60473218Correct answer

Participant

I solved the same problem. One of the graphics is a very extensive path. After finding and deleting this graphic it has worked again

timothyb30502659

Participant

I'm having the same problem today. Stuck at 50% and has now left me with nothing to present at a meeting in an hour's time...

Tried logging out and back in and nothing changes.

Preran

Community Manager

Can you share the information I asked for? We will try to get in touch with you at the earliest.

R

raulc64934771

Participant

Yesterday I was having troubles with updating a public link, it always got stuck on 50% and I eventually gave up. Then today i was checking out the link and it was actually updated...

However, I'm currently trying to publish another project and it's again stuck at 50%. I went to check my published links to see if the same weird issue would happen, but no luck, the new project is not there.

I've tried signing out and in again but it doesn't help either.

Preran

Community Manager

That's definitely strange. Can you see if any of the solutions in this doc helps? Troubleshooting sharing errors in Adobe XD

If it doesn't, or if none of those are related to your issue, please send me your Adobe ID, location, and phone number over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

LadySkorpio

Participant

I`m experiencing this issue today

paplop-WaoDOT

Participant

Same today ...

Atul_Saini

Community Manager

Hi everyone,

In case you are still not able to publish your prototype or its stuck at 50%, I would request you all to sign out and sign in to Adobe XD and feel free to share the results.

Thanks,

Atul_Saini

elainecc

Community Manager

We're currently experiencing an outage that is preventing the upload of prototypes and comments. For more details: status.adobe.com

N

nickb23409567

Participant

We too are experiencing this issue (i.e. sharing stopping at 50%).

The outage has now been ongoing for two days and is impacting our business as we were due to share designs with a partner on Friday.

The Adobe system status page linked to above is of little use as it gives only the minimum of information. We need information to decide whether we should be undertake work to get our designs to our partners in a different way. If Adobe was able to answer the following questions it would be useful:

1. Do you have any information on expected timescales for a resolution of this issue?

2. Do you have any workarounds for sharing interactive prototypes?

Thanks.

J

jan rissss

Participating Frequently

Yes, here we have the same trouble uploading: it stops at 50% with error 44.

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