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Participant
July 19, 2020
Answered

Can't Install Adobe XD

  • July 19, 2020
  • 1 reply
  • 421 views

I'm trying to download and install Adobe XD and it is refusing saying that my system is unable to run it. I've tried other solutions except downloading with using the Creative Cloud and nothing is working. I've made sure to update all my drivers and windows just to be sure. 

If anyone could help, this is my system:
Windows 1909 or 2004 I'm not really sure

16gb ram
GTX 960m

Core i7 6700

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi there,

 

Sorry to hear about the trouble. Could you please share a screenshot of the error that you are getting? I'd also need hardware information about your computer. Please ensure that your system meets all the requirement as per this article: https://helpx.adobe.com/xd/system-requirements.html#

 

We'll try our best to help you with it.

 

Regards

Rishabh

 

 

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
July 19, 2020

Hi there,

 

Sorry to hear about the trouble. Could you please share a screenshot of the error that you are getting? I'd also need hardware information about your computer. Please ensure that your system meets all the requirement as per this article: https://helpx.adobe.com/xd/system-requirements.html#

 

We'll try our best to help you with it.

 

Regards

Rishabh