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Participant
March 21, 2025
Question

Can't open Adobe XD

  • March 21, 2025
  • 2 replies
  • 205 views

I have been unable to open Adobe for three days now. It always just shows the starting screen. Other employees have the same problem as mine.  

2 replies

Spas K.
Community Expert
Community Expert
March 23, 2025

@DreamInMotion1 Have you tried logging out and back in your Creative Cloud account(s)? You mentioned other employees, if the problem is within the same network, perhaps something is blocking Xd's access to Adobe servers at the network level. 

kglad
Community Expert
Community Expert
March 21, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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