Can't open Adobe XD after installing it

Forum|Forum|3 years ago
March 16, 2022
1 reply
340 views

I have earned a 9-month complimentary subscription to Adobe XD from a learning program. I already had an adobe creative cloud so I updated everything and installed Adobe XD using that account.After instaling, the program didn't open. Am I missing any step? What can I do to resolve this situation?

Thanks for your attention to this.

This topic has been closed for replies.

Spas K.

Community Expert

Hey there, Maria. What OS / version are you running?

Have you checked the minimum system requirements to run Adobe Xd, and whether you meet them?

When you say it didn't open - did nothing happen? Did you get any splash screen or an error message?

M

Maria23622442rnzdAuthor

Participant

Hello Spas K.,

Thank you for your quick answer. In the meanwhile I restarted the computer and the program oppen!

Before it was showing a white window saying Adobe XD for a long while, but nothing else happened, so I got worried. Now everything seems ok. I have checked the minimum requirements and it's compatible.

Now I can do my project.

Thanks a lot!

Maria Marçal

Spas K.

Community Expert

That's great to hear! Enjoy, and let us know if you struggle with anything else 🙂

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded