Can't open Adobe XD after installing it

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I have earned a 9-month complimentary subscription to Adobe XD from a learning program. I already had an adobe creative cloud so I updated everything and installed Adobe XD using that account.After instaling, the program didn't open. Am I missing any step? What can I do to resolve this situation?

Thanks for your attention to this.

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Spas K.

Community Expert

Hey there, Maria. What OS / version are you running?

Have you checked the minimum system requirements to run Adobe Xd, and whether you meet them?

When you say it didn't open - did nothing happen? Did you get any splash screen or an error message?

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M

Maria23622442rnzdAuthor

Participant

Hello Spas K.,

Thank you for your quick answer. In the meanwhile I restarted the computer and the program oppen!

Before it was showing a white window saying Adobe XD for a long while, but nothing else happened, so I got worried. Now everything seems ok. I have checked the minimum requirements and it's compatible.

Now I can do my project.

Thanks a lot!

Maria Marçal

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Spas K.

Community Expert

That's great to hear! Enjoy, and let us know if you struggle with anything else 🙂

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