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pchikotibandua
Participant
December 12, 2017
Answered

Can't open beta XD files in V1.0 XD

  • December 12, 2017
  • 1 reply
  • 618 views

each time I try to open files I created while using XD beta in XD 1.0 nothing happens when I double click them.

Also XD 1.0 won't allow me to import svg files I created in XD 1.0. Super weird. Maybe it's a bad installation?

I'm running OSX

any help would be appreciated.

      This topic has been closed for replies.
      Correct answer Preran

      Sorry to hear that. Please send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

      Thanks,

      Preran

      1 reply

      Preran
      Preran
      Legend
      January 10, 2018

      Hi pcbandua,

      Apologize for the delayed response as I was on vacation. Are you still having issues with opening your files? Did you try doing a reinstall and see if that helped?

      Thanks,

      Preran

      P
      pchikotibanduaAuthor
      Participant
      January 10, 2018

      Hi Preran,

      Thanks for your email. Yes I am still having issues opening older files. I have reinstalled the application and still have the same issues. Any thoughts on how I might be able to fix this?

      Paulo Chikoti-Bandua

      Etali Design and Consulting, LLC

      www.pcbandua.com

        Preran
        PreranCorrect answer
        Legend
        January 16, 2018

        Sorry to hear that. Please send me your Adobe ID, location, and phone number over a private message. We will get in touch with you for investigation. To send a private message, click my picture and use the Message button.

        Thanks,

        Preran

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