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Edgargirerd
Participant
May 10, 2020 12:56 PM UTC
Question

Can't open cloud documents

Impossible to open any cloud document for two days - it keeps loading forever.
.xd updated.
Only local documents work

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    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jun 1, 2020 4:10 PM UTC

    Hi there,

     

    I would like to follow up on the issue. If the issue has been resolved or not. Please let us know if you need further assistance. We would be happy to help.

     

    Thanks,

    Harshika

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    Peter Villevoye
    Community Expert
    Peter VillevoyeCommunity Expert
    Community Expert
    May 10, 2020 8:55 PM UTC

    Quit XD and any other Adobe application, log out and back in to your Adobe CC account, and try if it works again...

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