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ohley05
Participant
November 18, 2020
Question

Can't open XD file due to update but I can't update XD as well - I'm going in circles. Pls HELP!!

  • November 18, 2020
  • 1 reply
  • 326 views

I am the File owner of a big UI design project made using XD - my team are collaborating on it and one of our team mates updated their XD and added files in. Now I can't open the file until I update. When I try to update it I can't because I have to save that file. I go in circles and now I can't open that file. Pls help

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1 reply

Rishabh_Tiwari
Legend
December 2, 2020

Hi there,


We're so sorry for the delay in response. Usually, in this situation, we recommend opening the file on a different computer and saving the version of the file. Let us know if you need any further assistance, we'll try our best to help you with it.

 

Regards

Rishabh