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jaybab
Participant
Dec 14, 2020 9:41 PM UTC
Answered

Can't resolve comment

I have 3 comments that I created as owner that do not have the 3 dots to let me delete, edit or resolve. The 3 dots shown are just for the name extending. Tried modifying the page and re-uploading and still won't let me resolve those 3 comments. Can you assist?

 

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    jaybab
    jaybabCorrect answer
    Participant
    Dec 15, 2020 10:36 PM UTC

    It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

    2 replies

    Rishabh_Tiwari
    Legend
    Dec 15, 2020 8:33 PM UTC

    Hi there,

     

    Thanks for reaching out. Please share a few more details like:

     

    1. The version of XD and OS.
    2. Is this happening with a specific file or multiple files?
    3. Are you able to resolve the comments made by any other user?
    4. Have you tested this on a different browser?
    5. Under the View Settings navigate to custom > uncheck "Allow Comments" and then check it again and see if that helps.

     

    Regards

    Rishabh

     

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    jaybab
    jaybabAuthorCorrect answer
    Participant
    Dec 15, 2020 10:36 PM UTC

    It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

    Translate