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jaybab
jaybab
Participant
December 14, 2020
Answered

Can't resolve comment

  • December 14, 2020
  • 1 reply
  • 1054 views

I have 3 comments that I created as owner that do not have the 3 dots to let me delete, edit or resolve. The 3 dots shown are just for the name extending. Tried modifying the page and re-uploading and still won't let me resolve those 3 comments. Can you assist?

 

    This topic has been closed for replies.
    Correct answer jaybab

    It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    December 15, 2020

    Hi there,

     

    Thanks for reaching out. Please share a few more details like:

     

    1. The version of XD and OS.
    2. Is this happening with a specific file or multiple files?
    3. Are you able to resolve the comments made by any other user?
    4. Have you tested this on a different browser?
    5. Under the View Settings navigate to custom > uncheck "Allow Comments" and then check it again and see if that helps.

     

    Regards

    Rishabh

     

    jaybab
    jaybabAuthorCorrect answer
    Participant
    December 15, 2020

    It was actually from deep in a page component. I was able to finally navigate thru the noise to them. Thanks for responding.

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