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ccarolinasr
Participant
November 30, 2021
Question

Can't see the link I created, but other people can

  • November 30, 2021
  • 1 reply
  • 680 views

Hi!

 

I'm the owner of the document and when I create a link, I can't see the prototype, but other people can and I don't know how to fix it.

 

I keep getting this message:

 

"An error has occurred.

Try accessing the link again or, if the error persists, report it here."

 

    This topic has been closed for replies.

    1 reply

    C
    ccarolinasrAuthor
    Participant
    November 30, 2021

    I think it's my wifi, but why? 

     

    I opened the link on my phone and it's working fine. 😞

    Dan Rodney
    Community Expert
    Dan RodneyCommunity Expert
    Community Expert
    November 30, 2021

    Do you have an adblocker installed on your desktop? Pause that and try again to see if it works without that. I don't know why an adblocker would create that error, but it's worth trying.

    — Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
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