Skip to main content
ccarolinasr
Participant
Nov 30, 2021 2:40 PM UTC
Question

Can't see the link I created, but other people can

Hi!

 

I'm the owner of the document and when I create a link, I can't see the prototype, but other people can and I don't know how to fix it.

 

I keep getting this message:

 

"An error has occurred.

Try accessing the link again or, if the error persists, report it here."

 

    This topic is closed to new replies. Start a new post to keep the conversation going.

    6 replies

    ccarolinasrAuthor
    Participant
    Nov 30, 2021 3:00 PM UTC

    I think it's my wifi, but why? 

     

    I opened the link on my phone and it's working fine. 😞

    Translate
    Dan Rodney
    Community Expert
    Dan RodneyCommunity Expert
    Community Expert
    Nov 30, 2021 4:19 PM UTC

    Do you have an adblocker installed on your desktop? Pause that and try again to see if it works without that. I don't know why an adblocker would create that error, but it's worth trying.

    Translate
    Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices