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Participant
Dec 26, 2020 7:09 PM UTC
Answered

Can't share my prototype

Hi people, I'm trying to create a link for my prototype but receiving this error alert that says "something went wrong (error -1)". Does anyone know how to solve it?

 

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    Chris W. Griffith
    Chris W. GriffithCorrect answer
    Community Expert
    Dec 28, 2020 5:56 PM UTC

    Some quick things to try:

    1) Try again, sometimes it is just issues on the backend.

    2) Create a new prototype of anything, then try publishing it. If that works, try the real one again

    3) If you can't publish the test one, make sure you have not reached your link limit based on your plan.

    4) Sign out and sign in to your Creative Cloud account,

    3 replies

    Participant
    Mar 22, 2022 8:20 AM UTC

    I can't make a link to share my project , i have the error 2081:5

    what i can do?

     

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    Chris W. Griffith
    Community Expert
    Chris W. GriffithCommunity ExpertCorrect answer
    Community Expert
    Dec 28, 2020 5:56 PM UTC

    Some quick things to try:

    1) Try again, sometimes it is just issues on the backend.

    2) Create a new prototype of anything, then try publishing it. If that works, try the real one again

    3) If you can't publish the test one, make sure you have not reached your link limit based on your plan.

    4) Sign out and sign in to your Creative Cloud account,

    Translate
    Carlos Bahiana
    Participant
    May 13, 2021 6:09 PM UTC

    Hi there

     

    I'm having the same problem, tried these fours steps, but still no candy.

     

    When I access the share tab, I get immediatly the "There was an error. Try again", even though I'm connected to the Adobe Cloud. If I insist and reach the "Create Link" button, I get  the "You are not connected. Check your connection to the Internet and try again later" message.

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