Skip to main content
Participant
June 26, 2024
Answered

Can't sign in to adobe xd mobile app

  • June 26, 2024
  • 3 replies
  • 1622 views

hi, how you doing, i have a problem trying to access to my account to adobe xd app on iPhone, the "continue with adobe" doesn´t work, when i click the button nothing happens, could you help me with that

Correct answer marvphantom

yeah man, thanks. i´m goint to close this case cause i added Google in Adobe to be able to log in, i wanted to log in just with adobe but i just solved it this way, thanks

3 replies

Participant
March 20, 2025

E-commerce

Daraz

 

creative explorer
Community Expert
Community Expert
July 19, 2024

@marvphantom Are you saying none of the four logins work for you (Adobe, Apple, Google or Facebook)? I tried and I was able to try log into my account with no issues. Very odd that the new iphone 15 to the older iphone 12 doesn't work. I have tried 3 out of the 4 logins, and I was able to log into my Xd no problem

m
marvphantomAuthorCorrect answer
Participant
July 30, 2024

yeah man, thanks. i´m goint to close this case cause i added Google in Adobe to be able to log in, i wanted to log in just with adobe but i just solved it this way, thanks

Community Expert
July 6, 2024

Hi,
to help you we need some more information. What device are you running the app on? Is the app updated to the latest version? Thank you very much

Participant
July 7, 2024

Hi, it´s an iPhone 15 with the latest version of the App but the button simply doesn´t work

Participant
July 17, 2024

Hi there,

 

i have the same problem. i use the iphone 12 and have the latest version of the app.