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Participant
February 22, 2023
Question

Cannot access public link created in XD without login to Adobe account

  • February 22, 2023
  • 1 reply
  • 482 views

Hello, I created a public link in XD. I chose "anyone with the link" option, but people need to login to Adobe account to access to this link. How to solve this problem?

 

Here's the link:

https://xd.adobe.com/view/04bada04-b380-4a67-a3d7-394a88d2eef4-51e9/?fullscreen

 

Thank you.

This topic has been closed for replies.

1 reply

AkinGn
Community Expert
Community Expert
February 22, 2023

Hi @Iris28530525p4hg, I'm not sure if this is a known bug or something but I haven't came across so I'd suggest making sure you updated the link with the "Update Link" button in the prototype window (I remember forgetting it sometimes so wanted to let you know) I'd also try to create a test file and share its link to see if the issue occurs in all files. Let's see maybe some other expert/designer suggests something, hope this helps!