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Correct answer Rishabh_Tiwari

Hi there,

 

We're so sorry to hear about the trouble. Please ensure that XD should be updated to the latest version which is 45.1 and in case if it is already up-to date, please try the steps shared below:

 

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related services from the Task Manager/Activity Monitor.
  3. Reboot the system.
  4. Sign back in on the CC Desktop app and launch XD from there and check if you are able to invite the users.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
November 25, 2021

Hi there,

 

We're so sorry to hear about the trouble. Please ensure that XD should be updated to the latest version which is 45.1 and in case if it is already up-to date, please try the steps shared below:

 

  1. Sign out of XD and CC Desktop app.
  2. Close CoreSync and all Adobe related services from the Task Manager/Activity Monitor.
  3. Reboot the system.
  4. Sign back in on the CC Desktop app and launch XD from there and check if you are able to invite the users.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

    A
    Amine219271818y6iAuthor
    Participant
    November 26, 2021

    it's OK
    That works thanks

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