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Correct answer _aaRDee_

I was facing the same issue.

However, there was an update pending. 

I updated the app and it worked fine. 

3 replies

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_aaRDee_Correct answer
Participant
July 29, 2020

I was facing the same issue.

However, there was an update pending. 

I updated the app and it worked fine. 

HARSHIKA_VERMA
Community Manager
HARSHIKA_VERMACommunity Manager
Community Manager
August 5, 2019

Hi Moataz,

Thank you for reaching out. We're sorry to hear you're facing trouble creating a public link. We'd request you to please share the Adobe ID with me over a private message so that I can check your account.

Please send the URL of this forum post for reference. To send a private message, click my profile picture and use the Message button.

Please let me know if you face any issues with this. We'd be happy to help.

Thanks,

Harshika

darinen
darinen
Participant
January 2, 2020

I'm facing the same issue, please advice 

    Preran
    Community Manager
    PreranCommunity Manager
    Community Manager
    January 6, 2020

    Just to be sure, are you subscribed to Adobe XD or are you on the starter plan? If you are on the starter plan, you are allowed to share one prototype at a time. However, if you are subscribed to XD, and are facing this issue, I suggest getting in touch with us using this link https://adobe.ly/2WYE62m

     

    Thanks,

    Preran

    K
    Community Expert
    Kenneth KawamotoCommunity Expert
    Community Expert
    August 5, 2019

    Not sure if this is relevant to your issue, but if you are on the free plan, you can share one prototype only.

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