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James5E61
Participant
Jan 11, 2021 4:51 PM UTC
Answered

Cannot install xd plugin

I cannot install any plugin into XD. When I attempt to install a plugin, I get the message "You're disconnected.  Check your internet connection."  My internet is working fine.

 

XD version is 35.3.12.2(Starter), Creative Cloud Sync 4.3.71.1

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Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jan 11, 2021 7:54 PM UTC

Hi James,

 

Sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
Jan 11, 2021 7:54 PM UTC

Hi James,

 

Sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/extensibility-while-installing-plugin-in-xd-it-gives-error-quot-you-re-disconnected-quot/m-p/10890547?page=1#M22658

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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