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AdelineeI
Participant
July 3, 2020
Answered

Cannot open a shared project

  • July 3, 2020
  • 1 reply
  • 575 views

Hello there, I cannot open one of the projects that was shared with me in XD. It says that "This was saved with a newer version of Adobe XD. Please update Adobe XD to open it."even though I have the latest version (30.1.12).

 

Can someone help? 

 

Thanks in advance!

This topic has been closed for replies.
Correct answer Rishabh_Tiwari

Hi there,

 

Thanks for reaching out. The latest version for Adobe XD is 30.2.12.3, so please try updating the app and check again. If you don't see an update, please try re-installing the application and let us know if this helps or if you need any further assistance. For more information on how to update please refer to this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Regards

Rishabh

1 reply

Rishabh_Tiwari
Rishabh_TiwariCorrect answer
Legend
July 3, 2020

Hi there,

 

Thanks for reaching out. The latest version for Adobe XD is 30.2.12.3, so please try updating the app and check again. If you don't see an update, please try re-installing the application and let us know if this helps or if you need any further assistance. For more information on how to update please refer to this article: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

Regards

Rishabh

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